Construction Industry Training Board
CITB Voice of the Customer Platform and Support Services
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
CITB have a requirement for a ‘Voice of the Customer’ (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value.
A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
What the supplier must deliver
CITB have a requirement for a ‘Voice
CITB have a requirement for a ‘Voice of the Customer’ (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value.
A VoC platform will deliver a single
A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-049727
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 036997-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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