RFP QuestBeta
ClosedStage · tender

Citizens Advice Scotland (CAS)

CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?

IT ServicesCPV 30230000
Value£350k
Deadline28 Jun 2022
Published31 May 2022
RegionNationwide
Timeline
Published 31 May 2022ClosedCloses 28 Jun 2022
Who to contact
Leigh Syme
Leigh.Syme@gov.scot
+44 1315501077

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£350ktotal contract value
median £95k
this tender£0£2.0m

This is a large award for Office & Computing Equipment — above three-quarters of comparable contracts. Based on 8,857 valued Office & Computing Equipment tenders in our corpus.

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The brief

Citizens Advice Scotland is part of the Citizens Advice network – you may be familiar with Citizens Advice Bureaux, an essential service situated in many communities across Scotland.

This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network’s case management system.

Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change.

Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Key requirements

What the supplier must deliver

01

This Challenge will help CAB advisers offer

This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network’s case management system.

02

Also, by improving personal data capture, CAS

Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Citizens Advice Scotland (CAS), and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads Citizens Advice Scotland (CAS)’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-034215
Stage
tender · Open
Source
Find a Tender
Buyer ref
015215-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Citizens Advice Scotland (CAS)’s tender network

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