RFP QuestBeta
Awarded · ResultStage · award

Citizens Advice Scotland (CAS)

CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?

IT ServicesCPV 73000000
ValueValue not published
Awarded
Published12 Sept 2023
RegionNationwide
Outcome — awarded
Wyser Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Leigh Syme
Leigh.Syme@gov.scot
+44 1315501077

The procurement contact named on the official notice.

The brief

Citizens Advice Scotland is part of the Citizens Advice network – you may be familiar with Citizens Advice Bureaux, an essential service situated in many communities across Scotland.

This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network’s case management system.

Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change.

Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Key requirements

What the supplier must deliver

01

This Challenge will help CAB advisers offer

This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network’s case management system.

02

Also, by improving personal data capture, CAS

Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Citizens Advice Scotland (CAS), and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-03fbed
Stage
award · Awarded
Source
Find a Tender
Buyer ref
026895-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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