Cleaning and Waste Management
This is a contract result notice, not an open opportunity. Details from the official award data.
The British Library is seeking a reputable company, with a proven track record in delivering Cleaning & Waste Management Services to a similar organisation with a complex infrastructure and a prestigious public building.
It is anticipated that all services will be underpinned by robust policies and procedures which will at all times reflect industry best practice within an environment of continuous improvement.
The selected contractor’s innovative approach will ensure good quality services delivered to the Library’s customers and drive efficiencies resulting in improved value for money to the Library.
The selected contractor’s partnership approach and effective communications will also ensure that there are good relations with all parties and that synergies are maximised with other Service Providers.
The British Library’s key operational objectives of this tender are to: - • Appoint a single National Cleaning & Waste Management Service provider for all premises. • Provide a professional service, which supports The Library in the delivery of its core operational and customer facing activities. •Achieve an improved and innovative Cleaning & Waste Management service for The Library, through performance monitoring and an incentivised contractual arrangement. •Development of an in-house ‘Intelligent Customer Function’ to maintain the new arrangement, review and utilise Management Information and act as the main interface with the provider.
Services to be provided, either directly or via sub-contractor, in the Cleaning & Waste Management Contract are: • General Management • Cleaning & Housekeeping • Washroom & Hygiene services • Window Cleaning • External Cleaning • Specialist Cleaning • Pest Control • Waste Management & Recycling • Porterage (Boston Spa Only) • Electronic Monitoring System The British Library’s policy is to pay the Living Wage Foundation UK Living Wage and London Living Wage for all front line staff engaged in the Cleaning & Waste Management contract from the contract commencement date.
The payment of the UK Living Wage and London Living Wage shall in accordance with the annual rates determined by the Living Wage Foundation http://www.livingwage.org.uk/calculation.
What the notice asks for
The selected contractor’s innovative approach will ensure
The selected contractor’s innovative approach will ensure good quality services delivered to the Library’s customers and drive efficiencies resulting in improved value for money to the Library.
The selected contractor’s partnership approach and effective
The selected contractor’s partnership approach and effective communications will also ensure that there are good relations with all parties and that synergies are maximised with other Service Providers.
Provide a professional service, which supports
Provide a professional service, which supports The Library in the delivery of its core operational and customer facing activities.
Development of an in-house ‘Intelligent Customer Function’
Development of an in-house ‘Intelligent Customer Function’ to maintain the new arrangement, review and utilise Management Information and act as the main interface with the provider.
The payment of the UK Living Wage
The payment of the UK Living Wage and London Living Wage shall in accordance with the annual rates determined by the Living Wage Foundation http://www.livingwage.org.uk/calculation.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named in obligation language, 0 mentioned. Each one is quoted from the notice.
The payment of the UK Living Wage and London Living Wage shall in accordance with the annual rates determined by the Living Wage Foundation http://www.livingwage.org.uk/calculation.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
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- OCID
- 8a0c93ea-874a-4c71-99c5-007b40cb8d1d
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- OPS9405
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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