RFP QuestBeta
Awarded · ResultStage · contract

OFSTED

Cloud Contact Centre Services

Software & IT SystemsCPV 48000000
Value£810k
Awarded9 Apr 2024
Published11 Apr 2024
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£810ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

This contract is for the provision of a SAAS Cloud Contact Centre Service.

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only.

Call Off from Crown Commercial Services Framework Agreement GCloud 13.

Please note the awarded value is for the initial 3 years only.

We reserved the right to extend the contract by a further 12 months and uplift the contract value accordingly.

If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.

The gates

What this notice demands of you

3 named, none in explicit obligation language. Each one is quoted from the notice.

Framework agreement (any)Frameworks & routes to market
Call Off from Crown Commercial Services Framework Agreement GCloud 13.
G-Cloud / Digital MarketplaceFrameworks & routes to market
Call Off from Crown Commercial Services Framework Agreement GCloud 13.
Ofsted registrationRegulator registrations
If Ofsted activate the extension on a like-for-like basis we will not publish a new award notice.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
bb5eb50e-a51f-434a-9e83-9d1d8a9aa4fb
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CON 1391
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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