Community Support Service
The procurement contact named on the official notice.
The submission route named on the official notice.
This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.
The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups.
Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services.
It does not include care at home provision.
Services will be delivered through a flexible framework contract model.
The contract term will be for a total of Six (6) years.
The term will be an initial two (2) year period, followed by two further extension periods of 2 years.
Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process.
Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027.
Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework.
A PIN is currently live for the framework retender due to start in 2027.
What the supplier must deliver
The procurement will deliver an Adult Community
The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups.
The scope of the procurement will encompass
The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services.
Derived from the notice text — always confirm against the original documents.
What it takes to bid this
Typical UK bid effort for the £10m+ band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidCQC registration / safeguarding policies
- Plan for deliveryDBS-checked staff & vetting process
- Plan for deliveryTUPE (incumbent staff often transfer)
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
Make the case to bid
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- OCID
- ocds-h6vhtk-06d81e
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 072403-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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