RFP QuestBeta
Awarded · ResultStage · contract

Consumer Council for Water

Consumer Satisfaction Survey 21

UtilitiesCPV 65000000
ValueValue not published
Awarded23 Mar 2021
Published18 Feb 2021
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

CCW want to contract a supplier to lead on a consumer satisfaction survey.

CCW will select the Contractor and contribute to the development of the project and the agreement of final outputs.

CCW will lead the contract and act as project manager.

2.1 Business Objectives The aim of the survey is to establish a full and reflective understanding of consumer satisfaction with the service provided to them by CCW.

2.2 Key Objectives - To undertake short telephone surveys using data provided by CCW; - To obtain sufficient responses to determine statistically robust levels of satisfaction with the service provided by CCW; - To enable comparison of results with previous survey outcomes; and - To receive analysis of survey responses as management information.

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Source & provenance
OCID
e26e2ba2-6125-4661-bd9d-2964d2ed14e4
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_265785/926652
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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