RFP QuestBeta
Awarded · ResultStage · award

Transport for Wales

Contact Centre Services for TfW

Business ServicesCPV 79511000
ValueValue not published
Awarded
Published7 May 2021
RegionNationwide
Outcome — awarded
CONNECT ASSIST LTD

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Natalie Noble
Procurement@tfw.wales
+44 2921673434

The procurement contact named on the official notice.

The brief

TfW require the provision of Contact Centre services.

This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for existing and new projects across Wales.

Key requirements

What the supplier must deliver

01

This must be a fully bi-lingual (English

This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for existing and new projects across Wales.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-02ae99
Stage
award · Awarded
Source
Find a Tender
Buyer ref
010024-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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