RFP QuestBeta
Awarded · ResultStage · award

Rhondda Cynon Taf CBC

Contact Centre Telephone Solution

ValueValue not published
Awarded
Published6 May 2025
RegionNationwide
Outcome — awarded
HYBRIT SERVICES LTD

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Chris Phillips
Christopher.Phillips@rctcbc.gov.uk

The procurement contact named on the official notice.

The brief

Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre.

The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider.

This is a new short term contract to coincide with the contact centre existing software licence term.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-050cd1
Stage
award · Awarded
Source
Find a Tender
Buyer ref
018969-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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