RFP QuestBeta
Awarded · ResultStage · contract

Halton Borough Council

Contact Centre Telephony Service - TERMINATED

IT ServicesCPV 72000000
Value£327k
Awarded1 Nov 2024
Published8 Nov 2024
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£327ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Call-Off Agreement from G-Cloud 13 Platform Service ID - 312979246203545 Provision of a CCaaS - Contact Centre as a Service Contract/Call-Off Agreement Terminated as of 18/02/2025

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

G-Cloud / Digital MarketplaceFrameworks & routes to market
Call-Off Agreement from G-Cloud 13

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at Halton Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Sign up free to unlock buyer intelligence

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
291e9773-3aca-4814-802a-7b38f2807519
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
DN734523
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in IT Services

This view needs WebGL, which this browser has turned off.

Halton Borough Council’s tender network

This view needs WebGL, which this browser has turned off.
Also open now

Similar open tenders

Future Procurement of Customer Contact Platform and Associated Services

Transport for Greater Manchester

Closes 30 Sept 2026IT Services
Value not publishedValue

CivTech 12 - Challenge 12.4 - How can technology improve both the efficiency and the patient experience in NHS transport, starting with renal services?​

NHS Greater Glasgow and Clyde

Closes 20 Oct 2026IT Services
£650kValue