RFP QuestBeta
Awarded · ResultStage · award

City & County of Swansea

Contract for Remote Concierge Service Maintenance

ValueValue not published
Awarded
Published4 Jul 2025
RegionNationwide
Outcome — awarded
OpenView Security Solutions Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@swansea.gov.uk

The procurement contact named on the official notice.

The brief

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2).

The NSU is a 24-hr service based in a control room at Central Area Housing Office.

The RCS will be monitored from a dedicated workstation.

The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder

Key requirements

What the supplier must deliver

01

Remote Concierge Service (referred to as RCS)

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-0513ff
Stage
award · Awarded
Source
Find a Tender
Buyer ref
037394-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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