Court Appointed Intermediary Services - Framework Re-Opening October 2025
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This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the PCR2015 light tough regime, following a process similar to the open procedure.
The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions.
These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland.
Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals.
Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings.
The intermediary may also be required to attend hearings to provide such assistance and support.
For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS).
All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.
What the notice asks for
Intermediaries may be instructed to provide
Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings.
The intermediary may also be required
The intermediary may also be required to attend hearings to provide such assistance and support.
All requests for intermediary support for witnesses
All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-05d3c7
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 068375-2025
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