CRM and Customer platform replacement
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
The objective of this project is to consolidate the two existing CRM's (MS Dynamics and Lagan - currently used as a knowledge management system), as well as deliver a customer platform.
The customer platform consist of webforms, customer accounts, integration to back office system and enterprise telephony.
What the notice asks for
Currently used as a knowledge management system)
currently used as a knowledge management system), as well as deliver a customer platform.
The customer platform consist of webforms, customer
The customer platform consist of webforms, customer accounts, integration to back office system and enterprise telephony.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Skills, tools & certifications
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Make the case to bid
Reveal who to approach at London Borough of Enfield, and generate a go-to-market strategy from their news, accounts and people.
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- OCID
- ec5f062a-5a92-488b-9e10-433387783ebe
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- ENFLD001-DN439720-24273416
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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