Customer Data Enhancement
The procurement contact named on the official notice.
The submission route named on the official notice.
Southern Water Services Ltd. has published 68 notices across all categories, and 56% of its awards go to a supplier it has used before.
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Southern Water will shortly be going to market for Customer Data Enhancement services.
This will likely be a 4 year contract with an option to extend for a further 4 years.
Region/Network - Southern Water's region covers Kent, Sussex, Hampshire and Isle of Wight.
The services the Service Provider will be asked to provide are as listed below: - Continuous management of Southern Water’s (SW) Household Void property portfolio. - comparison of household property and customer data between SW and other Water Only Companies in SW’s operating region. - Annual exercise designed to reduce Bad Debt - Continuous review of SWs property and customer data which has been subject to Home Move transactional processes - Ad-hoc data enhancement services, to be discussed with Service Provider in the field of Customer data Service provider shall provide an account manager or point of contact, who will be a single point of contact regarding commercial or transactional questions as well as any other issues or queries relating to the service.
They will be in regular engagement with Southern Water and may be required to attend regular meetings and reviews.
What the notice asks for
The services the Service Provider will
The services the Service Provider will be asked to provide are as listed below:.
Service provider shall provide an account manager
Service provider shall provide an account manager or point of contact, who will be a single point of contact regarding commercial or transactional questions as well as any other issues or queries relating to the service.
They will be in regular engagement
They will be in regular engagement with Southern Water and may be required to attend regular meetings and reviews.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-044ceb
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 009801-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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