Customer Relationship and Case Management (CRCM) Solution - AWARD
This is a contract result notice, not an open opportunity. Details from the official award data.
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.
The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM solution will enable - see Document B: Appendix 1 Capability and Process Lifecycle o A comprehensive set of functional and non-functional requirements to include details of target CRCM solution users - see Document B: Appendix 2 Please the procurement documentation available at https://in-tendhost.co.uk/theriversidegroup/aspx/Home
What the supplier must deliver
The Riverside Group (TRG) are seeking
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.
O The current state systems landscape in
o The current state systems landscape in Riverside Care and Support (RCS).
Derived from the notice text — always confirm against the original documents.
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- OCID
- f19b65f2-6b1e-4b22-8491-3d0e1adf8142
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- IT-599-6-BS/0006 - AWARD
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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