RFP QuestBeta
Awarded · ResultStage · contract

MINISTRY OF DEFENCE

DE&S P3M Support

Software & IT SystemsCPV 48000000
Value£4.3m
Awarded23 Apr 2020
Published27 May 2020
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£4.3mtotal contract value
median £91k
this tender£0£4.7m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

DE&S now has a requirement for an Infrastructure as a Service + Platform as a Service (IaaS and PaaS) Support Services Supplier to provide a resilient infrastructure and platform for DE&S' on-premise Oracle Primavera Applications.

The hosting will make continued use of the accredited "UKCloud" provided platform and the DE&S owned Exadata machines located and remaining at the Ark Data Centres in Corsham and Farnborough.

Accreditation for supporting Official Sensitive data classification is a requirement for the Production and Pre-Production environments.

The Supplier will manage the system and network accreditation processes in accordance with JSP604, taking all reasonable steps to support and maintain the accreditation process with the relevant inputs from DE&S.

In addition to the Infrastructure and Platform service DE&S has a requirement for an Application Support Services contractor to provide a 3rd Line Resolver Group level application support service covering all the Primavera applications in use at DE&S.

This support services will include Oracle's ETL to Primavera Analytics and associated use of Oracle Business Intelligence Server against the application databases used for reporting - e.g.

P6, Unifier and Analytics Data Warehouse.

This will include all maintenance of P6 and Unifier configuration at time of commencement of support contract.

Allowance will be made for assurance and knowledge transfer for any configuration work undertaken by DE&S' nominated development contractors within the support contract.

The Supplier shall provide expert product and configuration knowledge to address functional issues and answer questions from DE&S' Technical Coaches and Super Users, trained in the use of the products and the modes of working across their respective domains.

The Supplier shall be responsible for all security patches and release patches for the Primavera applications, with expectation that DE&S will upgrade to relevant on-premise releases (with policy of consistency across all applications) in the life-time of the contract.

The Supplier will work closely with any DE&S nominated development party to support appropriate levels of regression testing and operational acceptance testing, informing all relevant parties of progress and associated risks in the acceptance of the release package (s).

The Supplier will play a key role in providing governance over business change and an assessment of application impact, as requested by DE&S.

The Supplier for Application Support will also be required to provide a mature UK-based Service Desk Operation, which will act as the prime Service Desk for P3M Support across all other service elements.

Suppliers are required to submit their tenders via the AWARD system which can be accessed using the following URL: https://award.bravosolution.co.uk/p3m/web/project/110/register Suppliers must log in, go to your Response Manager and add the following Access Code: SABBB275CR.

Key requirements

What the supplier must deliver

01

DE&S now has a requirement for

DE&S now has a requirement for an Infrastructure as a Service + Platform as a Service (IaaS and PaaS) Support Services Supplier to provide a resilient infrastructure and platform for DE&S' on-premise Oracle Primavera Applications.

02

The Supplier will manage the system

The Supplier will manage the system and network accreditation processes in accordance with JSP604, taking all reasonable steps to support and maintain the accreditation process with the relevant inputs from DE&S.

03

In addition to the Infrastructure and Platform

In addition to the Infrastructure and Platform service DE&S has a requirement for an Application Support Services contractor to provide a 3rd Line Resolver Group level application support service covering all the Primavera applications in use at DE&S.

04

This support services will include Oracle's ETL

This support services will include Oracle's ETL to Primavera Analytics and associated use of Oracle Business Intelligence Server against the application databases used for reporting.

05

This will include all maintenance of P6

This will include all maintenance of P6 and Unifier configuration at time of commencement of support contract.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
d67442d8-b453-4c78-94b7-95e259d06872
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CCDT/668
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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