Find a Tender · Live tender
United Utilities Water Limited
Debt Collection
Live: the notice is at tender stage.
01/ The notice
Key facts
- Value
- £43,554,267Estimated value stated in the notice
- Deadline (UK time)
- Tue 29 Dec 2026, 16:00 GMTOpen for bids.
- Published
- 11 Sep 2026
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities. The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment. All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 79940000
04/ History
Releases of this notice
2 releases held, oldest first. Dates are UK time.
- 9 Sep 2026Tender notice
Tender notice published 9 September 2026.
Deadline in this release: Tue 29 Dec 2026, 16:00 GMT.
Release 085336-2026
View this release on Find a Tender (opens in a new tab) - 11 Sep 2026Tender notice update
Tender notice update published 11 September 2026. The source does not state what changed.
Deadline in this release: Tue 29 Dec 2026, 16:00 GMT.
Release 086252-2026
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- None recorded for the fields above. Attached documents are not read, so this is not a full account of the tender.
06/ Questions
About this notice
07/ Tender hubs
More water tenders like this
Pages that list the live notices in the same subject, buyer or place, with recent winners. Chosen by a fixed rule on the notice’s title, buyer and region.
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-06f584
- Source
- Find a Tender
- Stage
- tender · Open
- Framework
- Yes, as recorded by the source
- Last verified
- Fri 18 Sep 2026, 08:15 BST
- Read at
- Sun 25 Oct 2026, 18:19 GMT
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