RFP QuestBeta
Awarded · ResultStage · contract

Department for Work and Pensions

DWP Records Management Services

Business ServicesCPV 79996100
Value£9.4m
Awarded5 Feb 2021
Published19 Jan 2021
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£9.4mtotal contract value
median £66k
this tender£0£10.2m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

This contract appoints a single supplier responsible for the provision of an on-site records management service.

The primary business as usual operational elements of the service are Intake and return of records storage of records retrieval destruction of records secure removal of confidential waste management and maintenance of records management IT system user support provision of records management consumables As well as the BAU requirements listed the service also includes the requirement for a full file audit of all records in storage.

This includes the validation, reconciliation and consolidation of all items.

The supplier is responsible for the provision of a records management service including the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store.

This is to ensure that at the end of the contract term, the boxes DWP plans to transfer to an off site facility are at the optimum capacity and contents are validated as accurate.

DWP currently utilise the ONeills system and it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP.

The supplier is required to provide a help desk service to answer DWP user enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

Key requirements

What the supplier must deliver

01

This contract appoints a single supplier responsible

This contract appoints a single supplier responsible for the provision of an on-site records management service.

02

The supplier is responsible for the provision

The supplier is responsible for the provision of a records management service including the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store.

03

This is to ensure that at

This is to ensure that at the end of the contract term, the boxes DWP plans to transfer to an off site facility are at the optimum capacity and contents are validated as accurate.

04

DWP currently utilise the ONeills system

DWP currently utilise the ONeills system and it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP.

05

The supplier is required to provide

The supplier is required to provide a help desk service to answer DWP user enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
9ac7a9af-b309-4dfb-a14e-a733eb3d09cc
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
tender_190756/968684
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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