RFP QuestBeta
Awarded · ResultStage · award

London Borough of Hackney

External Variable Data Print Services

Business ServicesCPV 72000000
ValueValue not published
Awarded19 Apr 2026
Published5 May 2026
RegionNationwide
Outcome — awarded
Datagraphic Group Limited
Awarded value£20.0m
Award date19 Apr 2026

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement.admin@hackney.gov.uk
02083563000

The procurement contact named on the official notice.

The brief

Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services.

This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services.

Key Requirements: - Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats.

Immediate production capability required at contract start. -Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings. - Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices.

Provide secure handling for returned mail and undelivered items. - Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes.

Demonstrate robust environmental and GDPR-compliant processes. - Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required. - Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity. - Innovation: Propose options for e-billing, e-notifications, and process improvements.

Collaborate proactively with the Council to enhance service delivery.

Requirements

What the notice asks for

01

Document Management: Sort, collate, and deliver all

Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices.

02

Provide secure handling for returned mail

Provide secure handling for returned mail and undelivered items.

03

Demonstrate robust environmental and GDPR-compliant processes

Demonstrate robust environmental and GDPR-compliant processes.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

2 named, none in explicit obligation language. Each one is quoted from the notice.

FSC / PEFC (timber chain of custody)Certification & assessment schemes
Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes.
UK GDPR / data protectionContract conditions
Demonstrate robust environmental and GDPR-compliant processes.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-0524e1
Stage
award · Awarded
Source
Find a Tender
Buyer ref
041237-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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