RFP QuestBeta
Awarded · ResultStage · contract

Cantium Business Solutions Ltd

Teams Contact Centre software solution

IT ServicesCPV 72000000
Value£100.0m
Awarded13 Mar 2023
Published31 May 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£100.0mtotal contract value
median £120k
this tender£0£108.0m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Cantium Business Solutions (Cantium) is a Local Authority Trading Company (LATCo), whose ultimate parent company is Kent County Council (KCC).

Cantium provides ICT Managed Services to its customers across the UK within the Education, Local Authority, Health, and the Private sector.

As a LATCo, we are proud of our Public Sector heritage, which has given us a foundation in business delivery and infrastructure insight.

This uniquely enables us to drive innovation and progressive practices to deliver the best value for our clients.

Cantium is looking for a Teams Contact Centre Software Solution for use primarily by ourselves but with the option to resell to our customers.

Any contractual offer made will be against a zero-value agreement as any sales will be based on best value for ourselves and for our customers.

This Agreement is for a 36 months term based on an initial fixed 12 month period, after which a 3 months break clause may be applied to the balance of the term by the buyer.

The contract will expire in its entirety after the 36 months unless the break clause is applied earlier, or it is extended.

The buyer has the right to request up to two x 12-month extensions to this contract, providing the supplier with a minimum notice of 30 days prior to the contract end date.

Therefore, the maximum possible contract length will be 60 months.

Further background and technical information can be found within the Invitation to Tender (ITT) documentation.

Expressions of interest will only be accepted via the Kent Business Portal.

In order to submit your interest in this opportunity please select the 'Login and Express an Interest' button.

Please note that to successfully submit your interest you will first need to register for a Supplier account.

Please direct all questions and communication through the Kent Business Portal via the Message facility.

Communication will not be accepted via any other vehicle.

Key requirements

What the supplier must deliver

01

This uniquely enables us to drive innovation

This uniquely enables us to drive innovation and progressive practices to deliver the best value for our clients.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
f0e31154-0960-4467-b025-895e888186bf
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CBSL001-DN651139-00153007
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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