Eforms and Customer Experience Platform
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift.
Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow.
Procurement run through G-cloud 12.
What the supplier must deliver
Enables self-service, CRM, CXP replacement with CRM-light
Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow.
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.
Make the case to bid
Reveal who to approach at Nottingham City Council, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- f2acbd14-0f98-460b-ad3f-8dda852d58e5
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CPU 4842
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
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Top suppliers & buyers in IT Services
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Nottingham City Council’s tender network
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