ENHT - Telephony Systems Maintenance (2019-2020 +1)
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Repair & Maintenance band — a mid-scale opportunity. Based on 15,278 valued Repair & Maintenance tenders in our corpus.
Sub-OJEU Tender run to benchmark prices, the most economically advantageous tender was awarded the contract.
Provision of services specified to include (not exhaustive): 1.
Supply a hardware and software break fix service for all our telecoms equipment as listed in appendix D. (24/7) 2.
Support and advise the trust on software upgrades for listed telecoms equipment (24/7) 3.
Support internal staff with configuration of telecoms systems (office hours only) 4.
Support and assistance with Move add change, a small amount of time per month should be included in the contract 5.
Supply technical advice to our internal Network and telecoms teams as required.
6.
Work with ENHT on telecoms roadmap and strategy around unified communications 7.
Out of hours support at all other times.
What the supplier must deliver
Supply a hardware and software break fix
Supply a hardware and software break fix service for all our telecoms equipment as listed in appendix D. (24/7).
Support and advise the trust on software
Support and advise the trust on software upgrades for listed telecoms equipment (24/7).
Support internal staff with configuration of telecoms
Support internal staff with configuration of telecoms systems (office hours only).
Support and assistance with Move add change
Support and assistance with Move add change, a small amount of time per month should be included in the contract.
Supply technical advice to our internal Network
Supply technical advice to our internal Network and telecoms teams as required.
Derived from the notice text — always confirm against the original documents.
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- OCID
- f505a71f-1c49-498c-81f1-00dd85d3e120
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_192244/746011
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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