Department for Work and Pensions
Debt Management Composition and Perceptions
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Research & Development — above three-quarters of comparable contracts. Based on 20,405 valued Research & Development tenders in our corpus.
This research will be composed of a telephone/web survey with 4000 participants followed by around 30 qualitative telephone/video interviews with DWP Debt Management customers, both on- and off-benefit.
This research will focus on three key areas: high-level demographic and financial characteristics, including debts owed to non-DWP sources and repayment amounts. perceptions and understanding of debts owed to DWP, how it interacts with other expenses, and Debt Management's existing recovery and relief powers. debt support and communication preferences.
This broadly includes experiences of seeking debt and financial help from DWP and external providers, communicating with Debt Management, and ideal channels for communication in the future.
What the supplier must deliver
Debt support and communication preferences
debt support and communication preferences.
Derived from the notice text — always confirm against the original documents.
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- OCID
- f562acce-05af-4160-ba0d-6a9970cd470b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_472286/1483811
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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