RFP QuestBeta
Awarded · ResultStage · contract

Hyde Housing Association

Customer Surveying Services

Business ServicesCPV 79311000
Value£10.0m
Awarded31 Mar 2019
Published12 Apr 2019
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£10.0mtotal contract value
median £66k
this tender£0£10.8m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback.

Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)

Buyer intelligence

Make the case to bid

Reveal who to approach at Hyde Housing Association, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
fa14dab6-ae31-41b7-8cec-9250697dd5d4
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP389245005
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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