External Debt Recovery Services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Financial & Insurance Services band — a mid-scale opportunity. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.
The University of Southampton is looking to obtain external debt recovery services.
Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond.
Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team.
An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt.
There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt.
The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
What the supplier must deliver
The Supplier is required to act on
The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
Derived from the notice text — always confirm against the original documents.
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- OCID
- faf2a197-89e0-4030-9beb-5343b363c6ff
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 2024UoS-1338
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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