RFP QuestBeta
Awarded · ResultStage · contract

Northern Lighthouse Board

GB-Edinburgh: Website Support

IT ServicesCPV 72261000 72611000
ValueValue not published
Awarded14 Nov 2023
Published17 Nov 2023
RegionScotland

The notice states a rate rather than a total — a contract value is not published.

Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

The Northern Lighthouse Board (NLB) has a corporate and e-commerce website.

Both sites are built in the WordPress environment. •NLB main site (https://www.nlb.org.uk/) •NLB shop (https://www.nlb.org.uk/shop/) The objective of this project is to put in place a support and development contract with an established company with proven expertise in the WordPress web and e-commerce arena.

This contract is for a period of 4 years.

The websites are managed by NLB staff who upload content to the sites and process orders on the online shop.

Both sites are public facing.

Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation.

The selected company will enter into an agreed contract to deliver technical support during 24/7/365 of the NLB website and shop.

The contract will include the following requirements. •Review the existing WordPress NLB website and e-commerce shop and provide a recommendation report •Quarterly health checks •Updates as required •Upgrades as required •Development work as and when required.

Based on a 7 hours day rate (for example, creating a new area/page from supplied graphics) •Training as and when required.

Based on a 7 hours day rate A service level agreement will be required to be provided by the Supplier, this must include availability times, response times and policy on resolution times, as part of the agreement NLB are looking for a response time of 4 hours, for critical response.

Requirements

What the notice asks for

01

The objective of this project is

The objective of this project is to put in place a support and development contract with an established company with proven expertise in the WordPress web and e-commerce arena.

02

Is an important part of this contract

is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation.

03

The selected company will enter into

The selected company will enter into an agreed contract to deliver technical support during 24/7/365 of the NLB website and shop.

04

Review the existing WordPress NLB website

Review the existing WordPress NLB website and e-commerce shop and provide a recommendation report.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

3 named in obligation language, 0 mentioned. Each one is quoted from the notice.

Cyber Essentialssays mustCertification & assessment schemes
Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation.
Cyber Essentials Plussays mustCertification & assessment schemes
Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation.
ISO 27001 (information security)says mustStandards you certify to
Data Security - is an important part of this contract and Suppliers must hold either Cyber Essentials, Cyber Essentials Plus or ISO27001 certification, to be considered for this quotation.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
2861114b-b7f5-467c-8637-c3eda1847ac7
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
BIP824372411
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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