RFP QuestBeta
Awarded · ResultStage · award

Citizens Advice Scotland (CAS)

How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?

Engineering & ArchitectureCPV 85300000
ValueValue not published
Awarded
Published27 Mar 2024
RegionNationwide
Outcome — awarded
SIDE Labs

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Leigh Syme
leigh.syme@gov.scot
+44 1315501077

The procurement contact named on the official notice.

The brief

Not all energy consumers are equal.

Some are more vulnerable than others and need extra and immediate help.

In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening.

These outcomes impact friends, families and our staff working with the consumer.

Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help.

Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support https://www.civtech.scot/how-to-apply-civtech-8

Buyer intelligence

Make the case to bid

Reveal who to approach at Citizens Advice Scotland (CAS), and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-037d94
Stage
award · Awarded
Source
Find a Tender
Buyer ref
009961-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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