RFP QuestBeta
ClosedStage · tender

South Wales Fire and Rescue Service

Internal Communications Software

Software & IT SystemsCPV 48510000
Value£120k
Deadline16 Oct 2025
Published18 Sept 2025
RegionNationwide
Timeline
Published 18 Sept 2025ClosedCloses 16 Oct 2025
Who to contact
Lee Bunkham
L-Bunkham@southwales-fire.gov.uk
01443 232090

The procurement contact named on the official notice.

How to submit

www.sell2wales.gov.wales

The submission route named on the official notice.

Contract value in context
£120ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

When this comes round again

South Wales Fire and Rescue Service has published 3 Software & IT Systems notices, about every 20 months. On that rhythm the next one is expected around January 2028.

66% of South Wales Fire and Rescue Service’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.

The primary objectives of this ITQ are to: • Implement a centralised internal communications platform. • Improve employee engagement and reach across departments. • Enable content creation using templates for emails and PDFs. • Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Requirements

What the notice asks for

01

Implement a centralised internal communications platform

Implement a centralised internal communications platform.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Deep dive · beta

The full intelligence dossier

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Source & provenance
OCID
ocds-h6vhtk-059d95
Stage
tender · Open
Source
Find a Tender
Buyer ref
057873-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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