Invitation to Tender for Temporary Call Handling Services
No value published
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Chorley Council and South Ribble Borough Council (the Council) operate a shared Customer Services function, managing high volumes of contact across a range of services including revenues and benefits, waste, elections and general enquiries.
From time to time, the Council experiences peaks in demand, resource pressures, or unplanned disruptions that impact its ability to maintain target service levels.
The Council is therefore seeking a flexible and responsive provider to deliver temporary call handling support to ensure continuity of service and maintain a positive customer experience.
What the notice asks for
From time to time, the Council experiences
From time to time, the Council experiences peaks in demand, resource pressures, or unplanned disruptions that impact its ability to maintain target service levels.
The Council is therefore seeking a flexible
The Council is therefore seeking a flexible and responsive provider to deliver temporary call handling support to ensure continuity of service and maintain a positive customer experience.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at South Ribble Borough Council, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
- OCID
- ocds-h6vhtk-077794
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 089665-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
South Ribble Borough Council’s tender network
Similar open tenders
Out-of-Hour Emergency Service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service.
Oldham Metropolitan Borough Council
Procurement for the Provision of a Business Crime Service
Police, Fire & Crime Commissioner for Staffordshire
RFP Quest · every UK public notice, read for you