RFP QuestBeta
Awarded · ResultStage · contract

OFSTED

IT Service Management Tool (ITSM) Managed services

Software & IT SystemsCPV 48000000
Value£22k
Awarded15 May 2021
Published3 Mar 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£22ktotal contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only.

Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12).

This contract is for the provision of Provision of support to Ofsted ServiceNow team to aid with platform administration, user requests and incidents, supplier integrations and customised scripts for the period 1 June 2021 to 31 May 2022 with the option to extend for a further 12 months.

Requirements

What the notice asks for

01

This contract is for the provision

This contract is for the provision of Provision of support to Ofsted ServiceNow team to aid with platform administration, user requests and incidents, supplier integrations and customised scripts for the period 1 June 2021 to 31 May 2022 with the option to extend for a further 12 months.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

4 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12).
Framework agreement (any)Frameworks & routes to market
Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12).
G-Cloud / Digital MarketplaceFrameworks & routes to market
Call Off from Crown Commercial Services G-Cloud 12 Framework Agreement (RM1557.12).
Ofsted registrationRegulator registrations
This contract is for the provision of Provision of support to Ofsted ServiceNow team to aid with platform administration, user requests and incidents, supplier integrations and customised scripts for the period 1 June 2021 to 31 May 2022 with the option to extend for a further 12 months.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
f93c8b87-83c1-4399-808c-5c6beb5ee483
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CON 1166
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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