RFP QuestBeta
Awarded · ResultStage · award

Middlesbrough Council

Jontek Answerlink

ValueValue not published
Awarded
Published30 May 2025
RegionNationwide
Outcome — awarded
Jontek Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@middlesbrough.gov.uk

The procurement contact named on the official notice.

The brief

Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support.

The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.

Key requirements

What the supplier must deliver

01

Middlesbrough Council's Connect service delivers the Community

Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Middlesbrough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-052a03
Stage
award · Awarded
Source
Find a Tender
Buyer ref
028892-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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