RFP QuestBeta
OpenStage · planning

Ministry of Justice

Justice-wide Intermediary Services - Preliminary Market Engagement

Government ServicesCPV 75231100
Value£220m framework ceiling
Deadline
Published9 Sept 2026
RegionNationwide

Framework ceiling £220,000,000 — the most the agreement may spend across all suppliers and call-offs, not a contract value

Who to contact
Commercial
intermediariesproject@justice.gov.uk

The procurement contact named on the official notice.

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The brief

The MoJ is currently exploring the future of intermediary services provision and conducting preliminary market engagement, prior to any procurement process.

This notice is published for transparency purposes in accordance with the Procurement Act (2023) and does not constitute the commencement of a procurement.

The MoJ is exploring how these services may be delivered across the Ministry and the wider justice sector.

Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board.

You can find out more about the current HAIS arrangements at: https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services You can find out more about the current Witness Intermediary Scheme at: https://www.gov.uk/guidance/ministry-of-justice-witness-intermediary-scheme Intermediaries are impartial communication specialists whose primary responsibility is to enable complete, coherent and accurate communication with vulnerable witnesses, defendants and parties in the justice system, in order to improve the quality of evidence and facilitate the vulnerable person’s understanding and participation in the proceedings.

The role of an intermediary includes making an assessment and reporting, orally or in writing, about the communication needs of the vulnerable person and the steps that should be taken to meet those needs.

It also includes implementing those measures, at a court hearing or interview, for example at a solicitor’s office or police station.

Requirements

What the notice asks for

01

Services being considered include those currently provided

Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board.

02

The role of an intermediary includes making

The role of an intermediary includes making an assessment and reporting, orally or in writing, about the communication needs of the vulnerable person and the steps that should be taken to meet those needs.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-05eaec
Stage
planning · Planning
Source
Find a Tender
Buyer ref
085391-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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