RFP QuestBeta
ClosedStage · planning

Wales And West Utilities

Medical Records Management System

Business ServicesCPV 79996100
Value£100,000
Deadline25 Apr 2024
Published17 Apr 2024
RegionNationwide

£100,000 — stated in the notice.

Timeline
Published 17 Apr 2024ClosedCloses 25 Apr 2024
Who to contact
Bec Jones
bec.jones@wwutilities.co.uk
+44 7969844468

The procurement contact named on the official notice.

Contract value in context
£100ktotal contract value
median £66k
this tender£0£1.6m

This sits in the upper-middle of the Business Services band — a substantial contract for the sector. Based on 57,319 valued Business Services tenders in our corpus.

When this comes round again

Wales And West Utilities has published 16 notices across all categories.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

Wales and West Utilities (WWU) are tendering for a medical records management system for use by our Occupational Health team.

Secure records management is required because: • WWU has a duty to manage special category data under UK GDPR Arts 6&9 • Occupational Health is a data controller and data processor under UK GDPR • Medical records must be stored and retained in a confidential system Art 9(2)(h) by a professional with a legal or ethical duty of professional secrecy Art 9(3) • Under common law, a health professional must obtain consent before a medical report is released to management.

The records must be stored securely in the interim • Health professionals have an ethical duty to protect confidentiality.

Data protection is of paramount importance and all data is considered sensitive, so it's important that you can demonstrate your ability to meet the following requirements - • Your solution must be a SAAS solution, • It must be hosted on a UK based server, • Data must be backed up and encrypted while at rest and in transit, • Multi Factor Authentication (MFA) sign on, • You must be ISO27001 accredited, • Adequate controls must be in place to monitor and prevent records editing, • You must be registered with the ICO, • Appropriate password controls must be in place which include forced password changes and an acceptable level of complexity,

Requirements

What the notice asks for

01

Medical records must be stored and retained

Medical records must be stored and retained in a confidential system Art 9(2)(h) by a professional with a legal or ethical duty of professional secrecy Art 9(3).

02

Under common law, a health professional must

Under common law, a health professional must obtain consent before a medical report is released to management.

03

The records must be stored securely in

The records must be stored securely in the interim.

04

Data protection is of paramount importance

Data protection is of paramount importance and all data is considered sensitive, so it's important that you can demonstrate your ability to meet the following requirements.

05

Your solution must be a SAAS solution

Your solution must be a SAAS solution,.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named in obligation language, 1 mentioned. Each one is quoted from the notice.

ISO 27001 (information security)says mustStandards you certify to
You must be ISO27001 accredited,
UK GDPR / data protectionContract conditions
WWU has a duty to manage special category data under UK GDPR Arts 6&9

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
ocds-h6vhtk-04531c
Stage
planning · Planning
Source
Find a Tender
Buyer ref
012550-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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