RFP QuestBeta
OpenStage · tender

ENERGIA GROUP NI HOLDINGS LIMITED

Merchant Payment Services

Financial ServicesCPV 66170000
Value£6.5m
Deadline
Published14 Mar 2025
RegionNationwide
Who to contact
procurement@energiagroup.com

The procurement contact named on the official notice.

How to submit
Open the submissions portal

https://procurement.energiagroup.com In order to get you set up on the portal, if you wish to respond can you please provide the following information: Applicant Company Name: Applicant Address: Primary Contact Name: Primary Contact Email Address: Primary Contact Telephone Number: Secondary Contact Name: Secondary Contact Email Address: Secondary Contact Telephone Number: As per the CoP pack please use MerchantServicesProcurement@energiagroup.com email address for all further correspondence.

The submission route named on the official notice.

Contract value in context
£6.5mtotal contract value
median £150k
this tender£0£7.0m

This is a large award for Financial & Insurance Services — above three-quarters of comparable contracts. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

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The brief

Energia Group is seeking to procure Merchant Payment services (Merchant Services), for the processing of customer card payments within both Northern Ireland and Republic of Ireland.

Energia wishes to offer their customers an efficient payment processing experience using a streamlined uninterrupted process for making card payments.

Energia currently operates a payment service process, using their own Payment Service Provider, which involves the transfer of funds paid by their customers via debit and credit bank cards, to a third-party processing platform owned by the Supplier.

The Supplier must be able to facilitate the transaction process by attaining and receipting information from the customer, receive authorisation from the bank approving the funds transaction, collecting the funds from the bank and then transferring the payment to Energia.

The Supplier will be required to ensure that the transaction funds are approved by the customer's bank and acceptance of the combined settlement of card funding transactions (authorisation process).

As a minimum, Energia will require the suppliers processing platform to transfer debit and credit cards from Visa, Mastercard and Electron.

All platforms must be Payment Card Industry (PCI) compliant https://www.pcisecuritystandards.org/ (settlement process).

Energia requires a platform that will accommodate their customers choice of payment card options and differing currencies.

The platform must be available to process payments made by customers 24x7x365.

Energia also require an online portal for the receipt of daily transaction information and reconciliation reports.

For ongoing management information, Energia will require the Supplier to be able to populate management information containing monthly and quarterly performance metrics, scheme updates, compliance updates, new / upcoming solutions and changes within the industry.

The provision of Merchant Payment Services is expected to commence in September 2025, although the Supplier will be expected to work with Energia Group to facilitate the implementation of the Merchant Payment Service prior to commencement.

Key requirements

What the supplier must deliver

01

The Supplier must be able to facilitate

The Supplier must be able to facilitate the transaction process by attaining and receipting information from the customer, receive authorisation from the bank approving the funds transaction, collecting the funds from the bank and then transferring the payment to Energia.

02

The Supplier will be required to ensure

The Supplier will be required to ensure that the transaction funds are approved by the customer's bank and acceptance of the combined settlement of card funding transactions (authorisation process).

03

All platforms must be Payment Card Industry

All platforms must be Payment Card Industry (PCI) compliant https://www.pcisecuritystandards.org/ (settlement process).

04

The platform must be available to process

The platform must be available to process payments made by customers 24x7x365.

05

For ongoing management information, Energia will require

For ongoing management information, Energia will require the Supplier to be able to populate management information containing monthly and quarterly performance metrics, scheme updates, compliance updates, new / upcoming solutions and changes within the industry.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04ed32
Stage
tender · Open
Source
Find a Tender
Buyer ref
009394-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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