RFP QuestBeta
ClosedStage · tender

Migrant Help

Migrant Help Contact Centre Solution

Business ServicesCPV 32524000
Value£1.5m
Deadline28 Jan 2022
Published14 Jan 2022
RegionNationwide
Timeline
Published 14 Jan 2022ClosedCloses 28 Jan 2022
Who to contact
Hazel Ryan
procurement@migranthelpuk.org
+44 7483090577

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£1.5mtotal contract value
median £101k
this tender£0£2.9m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

When this comes round again

Migrant Help has published 12 notices across all categories.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when Migrant Help publishes Radio, TV & Communications Equipment work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

Migrant Help is tendering for a new provider to deliver our 24 hour contact centre solution for the UK government' commissioned Advice, Issue Reporting and Eligibility (AIRE) Service, which supports people seeking asylum in the UK.

The contact centres currently receives an average of 100,000 inbound calls per month and we expect this number to increase in line with the service it supports.

The contract term will be for a 3 year initial period, with the option to extend for an additional year.

Buyer intelligence

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Deep dive · beta

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Source & provenance
OCID
ocds-h6vhtk-030b1b
Stage
tender · Open
Source
Find a Tender
Buyer ref
001155-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Radio, TV & Communications Equipment

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Migrant Help’s tender network

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