RFP QuestBeta
Awarded · ResultStage · award

NHS England

National Pathways Light & 111 Resilience Capacity Model

HealthcareCPV 85000000
ValueValue not published
Awarded
Published12 Jun 2023
RegionNationwide
Outcome — awarded
Integrated Care 24

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
NHSE Commercial Team
england.commercialqueries@nhs.net

The procurement contact named on the official notice.

The brief

Procure a National Pathways Light Model from from CQC/pathways registered suppliers that delivers a national queue with service advisors using Pathways Light modules with capacity support included for 111 on a national basis.<br/><br/>To meet this challenge and alleviate key times of pressures on the core NHS111 service, the contract for two proposed services are across 2 areas which were split into Lots within the ITT:<br/>Lot A: Scalable surge capacity management of those cases that can be taken by a Service Advisor (SA) using current and future Pathways Light modules.<br/>Lot B: National Resilience Capacity (core NHS111 model delivered via Health Advisors and Clinicians)

Key requirements

What the supplier must deliver

01

Procure a National Pathways Light Model from

Procure a National Pathways Light Model from from CQC/pathways registered suppliers that delivers a national queue with service advisors using Pathways Light modules with capacity support included for 111 on a national basis.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS England, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-037bb6
Stage
award · Awarded
Source
Find a Tender
Buyer ref
016568-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Health & Social Care

Scroll to explore the market network

NHS England’s tender network

Assembling the network…

Also open now

Similar open tenders

National Supervised Toothbrushing Programme Delivery within Suffolk

Suffolk County Council

Closes 18 Aug 2026Healthcare
£227kValue

National Framework for Adults (18+) in Mental Health and Learning Disabilities Care Homes & Care Homes with Nursing for the National Health Service in Wales

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Closes 19 Aug 2026Healthcare
£537.0mValue