Network maintenance and support service
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.
Applicants must have current UK emergency service network support and maintenance experience.
The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).
The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines; A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.
The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; • Network performance and health check service including the virtual infrastructures; • Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.
What the supplier must deliver
Leicestershire Police requires a network support
Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.
Applicants must have current UK emergency service
Applicants must have current UK emergency service network support and maintenance experience.
Initial network fault finding for third-party systems
Initial network fault finding for third-party systems and services, to include but not limited to Telco's, voice switch and other network service providers and information system providers; Network help desk and support service; •.
Design, supply and installation of network
Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 3f4ed7ef-5e58-4404-91e6-5323abc28d00
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 20180221150027-30501
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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