RFP QuestBeta
Awarded · ResultStage · award

Train Information Services Limited

Nexus Alpha Lift Data

ValueValue not published
Awarded
Published12 Feb 2026
RegionNationwide
Outcome — awarded
Nexus Alpha Limited

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
procurement@raildeliverygroup.co.uk

The procurement contact named on the official notice.

The brief

RDG are Direct awarding to Nexus Alpha.

Currently, lift information is manually reported by station staff and managed through disparate systems, creating delays and inconsistencies for customers and staff.

To address this, the programme will introduce automation of lift status processing and messaging through integration with the Darwin Lifts API and the Tyrell IO platform.

This work will deliver the capability to: • Automate ingestion of live lift status updates from the Darwin Lifts API. • Detect and manage lift status changes automatically. • Interfaces for viewing, editing, and distributing lift data and passenger advice. • Trigger automated messaging through Tyrell IO and other connected systems. • Maintain consistent, customer-facing lift naming and advice standards across channels.

The programme will engage NA to deliver functionality enabling automated ingestion, processing, and distribution of lift status and passenger advice information, leveraging existing Network Rail infrastructure (Darwin API, MuleSoft, and Citadel).

This functionality must be delivered through Tyrell IO, as it is the live operational messaging platform for NRCC and TOCs.

Key requirements

What the supplier must deliver

01

To address this, the programme will introduce

To address this, the programme will introduce automation of lift status processing and messaging through integration with the Darwin Lifts API and the Tyrell IO platform.

02

This work will deliver the capability

This work will deliver the capability to:.

03

Maintain consistent, customer-facing lift naming and advice

Maintain consistent, customer-facing lift naming and advice standards across channels.

04

The programme will engage NA to deliver

The programme will engage NA to deliver functionality enabling automated ingestion, processing, and distribution of lift status and passenger advice information, leveraging existing Network Rail infrastructure (Darwin API, MuleSoft, and Citadel).

05

This functionality must be delivered through Tyrell

This functionality must be delivered through Tyrell IO, as it is the live operational messaging platform for NRCC and TOCs.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-064f04
Stage
award · Awarded
Source
Find a Tender
Buyer ref
012879-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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