RFP QuestBeta
ClosedStage · tender

NI Water and its subsidiaries

RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme

IT ServicesCPV 72590000
Value£1
Deadline30 Jul 2021
Published30 Jun 2021
RegionNationwide
Timeline
Published 30 Jun 2021ClosedCloses 30 Jul 2021
Who to contact
sourcingniwater.com
sourcing@niwater.com

The procurement contact named on the official notice.

Contract value in context
£1total contract value
median £120k
this tender£0£3.5m

This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Before launching a procurement procedure to replace existing services and solutions currently supporting channels, customer contact, billing and debt management, NI Water is conducting a formal Pre-Market Engagement (PME) exercise.

At a summary level this is intended to inform the marketplace of NI Water’s current position, needs, target outcomes, and thoughts around procurement approach as well as engage with solution vendors and integrators to inform NI Water in support of developing requirements, Target Operating Model, procurement strategy and business case.

Buyer intelligence

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Reveal who to approach at NI Water and its subsidiaries, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-02c1d3
Stage
tender · Open
Source
Find a Tender
Buyer ref
014943-2021
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Assembling the market network…

NI Water and its subsidiaries’s tender network

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