TS2337.2022 Provision of Chatbot and Livechat Services
OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation.
OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.
Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.
What the supplier must deliver
OS wishes to appoint a partner
OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation.
OS expect the partner to deliver
OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently.
Once the channels are delivered, we
Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.
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- OCID
- ocds-h6vhtk-03238c
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 007410-2022
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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