NHS Business Services Authority
Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)
The procurement contact named on the official notice.
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales.
The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting.
It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation.
ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.<br/><br/>The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.<br/><br/>The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.
What the supplier must deliver
The Authority has procured a supplier
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales.
It is supported by a supply
It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation.
The supplier will manage the ESR service
The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-032866
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 071542-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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