RFP QuestBeta
Awarded · ResultStage · award

Halton Borough Council

Tender for the Provision of Digital Telehealth Care System

IT ServicesCPV 72000000
ValueValue not published
Awarded
Published21 Nov 2023
RegionNationwide
Outcome — awarded
Appello Careline Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Mrs Pauline Lowe
pauline.lowe@halton.gov.uk
+44 1511111111

The procurement contact named on the official notice.

The brief

Halton Borough Council wishes to procure a replacement electronic Telehealthcare alarm monitoring, and lone working system.

The current Tunstall solution delivers a telecare alarm and response service to over approx.

2300 customers and receives over 176,255 alarm calls a year responding to 4565 alarms each year by a manned dispatch team.

The current contract with Tunstall expires in April 2023 and the Council wishes to procure a replacement digital solution.

An additional driver for the change is to align any system with the scheduled switch over of the national telecommunications infrastructure from analogue (PSTN) to digital (IP) telephone services by 2025.

More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans.

Most of the AT operates utilising digital ready IP.

The AT equipment includes home monitoring-based solutions consisting of consumer led Internet of Things (IOT) sensors and GPS tracking devices.

The Council are actively promoting how technology products in the consumer tech market can help residents to have a positive impact on their life, such as reducing social isolation and enabling them to retain independence in their own homes.

The Council wishes to receive and send information and alerts from telecare, telehealth, and AT devices.

Ideally, these could be connected to a single reporting and response platform.

Requirements

What the notice asks for

01

More recently the service has begun

More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-03a138
Stage
award · Awarded
Source
Find a Tender
Buyer ref
034372-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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