Low Code Customer Experience Platform (Cloud Based)
The procurement contact named on the official notice.
The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access.
The Council has recently conducted a market assessment to gain an understanding of the current market and this engagement has helped to establish the following specification in order to ensure the Council’s outcomes for the provision of its Customer Experience Management are supported and achieved over the life of this contract.
Therefore, the Council invites bids to be submitted by suppliers who can supply the Council with a Cloud based Low-Code Customer Experience Platform that can be developed upon and utilised across both Council and Partner Organisations.
What the supplier must deliver
2026, this strategy seeks to further improve
2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access.
Therefore, the Council invites bids to
Therefore, the Council invites bids to be submitted by suppliers who can supply the Council with a Cloud based Low-Code Customer Experience Platform that can be developed upon and utilised across both Council and Partner Organisations.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
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- OCID
- ocds-h6vhtk-03d0b5
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 015433-2023
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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