RFP QuestBeta
Awarded · ResultStage · award

The Legal Aid Agency

Procurement of Civil Legal Advice services from September 2025

Business ServicesCPV 79100000
ValueValue not published
Awarded
Published3 Jul 2025
RegionNationwide
Outcome — awarded
Citizens Advice Gateshead

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
civiltenders@justice.gov.uk

The procurement contact named on the official notice.

The brief

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.

We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts.

The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").

All Tenders were completed and submitted using the eTendering system.

This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances.

It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.

CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes Tenders could be submitted for: all lots

Key requirements

What the supplier must deliver

01

The Legal Aid Agency ("LAA") invited Applicants

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.

02

It was the Applicant's sole responsibility

It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04d720
Stage
award · Awarded
Source
Find a Tender
Buyer ref
037194-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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