RFP QuestBeta
Awarded · ResultStage · award

Ministry of Defence

National Roadside Repair and Recovery (NRRRC)

Repair & MaintenanceCPV 50112200
ValueValue not published
Awarded
Published13 Aug 2025
RegionNationwide
Outcome — awarded
Nationwide Assistance Group Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Army Commercial
army-comrcl-complex-proc-mailbox@mod.gov.uk

The procurement contact named on the official notice.

The brief

It was decided in 1998 that a contracted service was required to provide roadside repair and recovery for MOD owned and registered vehicles due to existing military recovery facilities being unable to deliver the required level of support across the national networks in Germany and the UK within 2-4 hours of the recovery request.

There was also no capacity or capability to deliver the service across the rest of Europe and North Africa, which remains the case due to the geographic disposition of military Units holding recovery assets.

The fundamental requirement is for the provision of a roadside repair and recovery service for MOD owned and registered ‘Green’ fleet and Operational White Fleet (OWF) vehicles (within set tolerances) across the UK, Europe and North Africa, 24 hours per day, 365 days per year.

The key requirements include, but not limited to: : a.

A roadside assistance service in the event of a break down or Road Traffic Incident (RTI) on the public highway. b.

A full service must be available 24 hours a day, for 365 days of the year (366 in the event of a Leap Year). c.

The service must be available in the United Kingdom (includes Scottish Islands, and Northern Ireland), Europe and extend to Morocco in North Africa. d.

Roadside repair. e.

Original Equipment Manufacturer (OEM) parts or OEM assured equipment parts supply and fitting. f.

Vehicle recovery

Key requirements

What the supplier must deliver

01

It was decided in 1998 that

It was decided in 1998 that a contracted service was required to provide roadside repair and.

02

Unable to deliver the required level

unable to deliver the required level of support across the national networks in Germany and the UK.

03

There was also no capacity or capability

There was also no capacity or capability to deliver the.

04

A full service must be available 24

A full service must be available 24 hours a day, for 365 days of the year (366 in the.

05

The service must be available in

The service must be available in the United Kingdom (includes Scottish Islands, and.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-04e5f4
Stage
award · Awarded
Source
Find a Tender
Buyer ref
048465-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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