RFP QuestBeta
Awarded · ResultStage · award

Caerphilly County Borough Council

Provision of Tenant Satisfaction Surveys

ValueValue not published
Awarded
Published26 Sept 2025
RegionNationwide
Outcome — awarded
ARP Research Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Kate Thompson
thompk3@caerphilly.gov.uk
+44 1443 866219

The procurement contact named on the official notice.

The brief

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes.

In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes.

3 in 12 month period after each main survey.

Key requirements

What the supplier must deliver

01

In addition 6 mini surveys are also

In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Caerphilly County Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05299f
Stage
award · Awarded
Source
Find a Tender
Buyer ref
060109-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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