RFP QuestBeta
ClosedStage · tender

The Swaythling Housing Society Ltd (Trading as Abri)

Out of Hours Call Handling Service

Business ServicesCPV 64214200
Value£2.2m
Deadline19 Sept 2025
Published11 Sept 2025
RegionNationwide
Timeline
Published 11 Sept 2025ClosedCloses 19 Sept 2025
Who to contact
Laiza Mendiola
procurement.team@abri.co.uk
03001231567

The procurement contact named on the official notice.

How to submit
Open the submissions portal

All Tender submission must be made via Abri Tendering portal : https://in-tendhost.co.uk/abri/aspx/Login

The submission route named on the official notice.

Contract value in context
£2.2mtotal contract value
median £200k
this tender£0£7.9m

This is a large award for Postal & Telecommunications — above three-quarters of comparable contracts. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

When this comes round again

The Swaythling Housing Society Ltd (Trading as Abri) has published 23 notices across all categories.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when The Swaythling Housing Society Ltd (Trading as Abri) publishes Postal & Telecommunications work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

Abri is seeking a dedicated provider to support our out-of-hours service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours.

This includes critical concerns such as emergency repairs serious incidents and tenancy-related emergencies.

Our goal is to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support.

The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.

Requirements

What the notice asks for

01

Our goal is to implement an innovative

Our goal is to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support.

02

The selected provider should offer a robust

The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-054603
Stage
tender · Open
Source
Find a Tender
Buyer ref
055978-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in Postal & Telecommunications

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The Swaythling Housing Society Ltd (Trading as Abri)’s tender network

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