RFP QuestBeta
ClosedStage · tender

Tower Hamlets

CO6092 - CCTV Operators Contract

Communications EquipmentCPV 32000000
Value£3.1m
Deadline7 Nov 2025
Published6 Oct 2025
RegionNationwide
Timeline
Published 6 Oct 2025ClosedCloses 7 Nov 2025
Who to contact
Morgan Hughes
morgan.hughes@towerhamlets.gov.uk
+447342933523

The procurement contact named on the official notice.

Contract value in context
£3.1mtotal contract value
median £101k
this tender£0£3.3m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

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The brief

This procurement will provide the Council with a single Contractor to provide CCTV Operators for 24/7 monitoring of the Borough’s CCTV system CCTV for Housing and other third parties, provide ancillary Control Room services including receiving calls regarding noise complaints, telephone response services, alarm monitoring, environmental enforcement, ANPR, key handling etc.

The Council’s CCTV system, a statutory service, has recently benefitted from a capital investment of £3.9m with £895,000 to ensure the CCTV Command and Control Centre has the latest equipment including a bespoke, state of the art LED Video Wall Display Unit capable of monitoring 42 cameras at any time.

All 350 street-based cameras have been upgraded from analogue to digital, improving the image quality and zoom function and to help track and catch those suspected of being involved in crime.

The network equipment and infrastructure has also been upgraded to support the new cameras.

The work has been carried out in phases and was completed in April 2024.The prioritisation of the CCTV Transformation programme with resources fully deployed to support this has meant a lack of sufficient capacity to dedicate to the procurement of the now expired CCTV contracts (CCTV Operators, Fibre & Network Maintenance & CCTV System Maintenance).

Key requirements

What the supplier must deliver

01

The Council’s CCTV system, a statutory service

The Council’s CCTV system, a statutory service, has recently benefitted from a capital investment of £3.9m with £895,000 to ensure the CCTV Command and Control Centre has the latest equipment including a bespoke, state of the art LED Video Wall Display Unit capable of monitoring 42 cameras at any time.

02

The network equipment and infrastructure has also

The network equipment and infrastructure has also been upgraded to support the new cameras.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-05a8df
Stage
tender · Open
Source
Find a Tender
Buyer ref
062577-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Radio, TV & Communications Equipment

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