RFP QuestBeta
OpenStage · planning

Durham County Council

002621 - Preliminary Market Engagement (PME) for Extended Detection and Response (XDR) Solution for Endpoint and Email Protection with 24/7 Security Operations Centre (SOC) Services

IT ServicesCPV 48730000
Value£1.0m
Deadline
Published8 Oct 2025
RegionNationwide
Who to contact
zoe.embleton@durham.gov.uk

The procurement contact named on the official notice.

Contract value in context
£1.0mtotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

As a local authority, we have a duty to protect sensitive citizen and staff data, maintain critical services, and demonstrate compliance with national standards and regulations.

Cyber threats continue to increase in scale and sophistication, and our existing controls need to be enhanced to reduce risk, improve detection, and shorten response times.

We are therefore seeking to engage with the market to understand current capabilities in delivering Extended Detection and Response (XDR) solutions, focused on endpoint and email protection, supported by 24/7 managed Security Operations Centre (SOC) services.

Scope of Requirement Suppliers are invited to share details of their solutions and services that can deliver: • An XDR platform capable of detecting and correlating threats across endpoint devices and email systems (e.g. phishing, malware, ransomware, and advanced persistent threats). • Integration with widely used local government environments (e.g.

Microsoft 365, Windows-based estate, iOS, Android). • Real-time monitoring, alerting, and response, with automated containment where feasible. • Access to a 24/7 SOC service, including: o Continuous monitoring and triage of alerts o Threat intelligence integration, ideally aligned to UK government/NCSC guidance o Incident response and clear escalation pathways o Regular reporting, dashboards, and compliance outputs to support audits (e.g.

PSN, PCI-DSS, Cyber Essentials Plus, ISO27001)

Key requirements

What the supplier must deliver

01

As a local authority, we have

As a local authority, we have a duty to protect sensitive citizen and staff data, maintain critical services, and demonstrate compliance with national standards and regulations.

02

Cyber threats continue to increase in scale

Cyber threats continue to increase in scale and sophistication, and our existing controls need to be enhanced to reduce risk, improve detection, and shorten response times.

03

Suppliers are invited to share details

Suppliers are invited to share details of their solutions and services that can deliver:.

04

An XDR platform capable of detecting

An XDR platform capable of detecting and correlating threats across endpoint devices and email systems (e.g. phishing, malware, ransomware, and advanced persistent threats).

05

Integration with widely used local government environments

Integration with widely used local government environments (e.g.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

Make the case to bid

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Source & provenance
OCID
ocds-h6vhtk-05aaa6
Stage
planning · Planning
Source
Find a Tender
Buyer ref
063329-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Durham County Council’s tender network

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