RFP QuestBeta
OpenStage · tender

Southside Housing Association Ltd

Three Year ICT Managed Service Contract 2026-2029

Repair & MaintenanceCPV 50312000
ValueValue not published
Deadline
Published24 Nov 2025
RegionNationwide
Who to contact
Liz Bowden
lbowden@southside-ha.co.uk
+44 1414221112

The procurement contact named on the official notice.

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The brief

The contract will be for the provision of Southside Housing Association’s Managed ICT Service.

This includes our main office at 135 Fifty Pitches Road, Glasgow; our subsidiary office at 435 Shields Road, Glasgow and our mobile working staff who use tablets and phones while out in our estates and in residents’ homes.

You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system.

The Association owns its ICT infrastructure and hardware.

It leases servers from our current IT Managed Service provider.

It leases telecommunication lines and, in some instances, uses the servers hosted by software database providers.

A scope of works is listed in Document B.

A brief outline of Southside’s infrastructure is in Document C.

The commencement date of the contract is 1st February 2026.

The contract will be for 3 years from the commencement date with the option to extend the contract by two further years in 1 + 1 year (12 month) increments, agreeable to both parties.

Key requirements

What the supplier must deliver

01

You will work in partnership with

You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-05d7eb
Stage
tender · Open
Source
Find a Tender
Buyer ref
076338-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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